FAQ
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Product Questions
Aloe Eyes is not intended to diagnose, treat, cure, or prevent eye diseases and is not a substitute for professional medical advice or treatment. If you are experiencing eye problems, please consult a healthcare professional.
However if you are unhappy with Aloe Eyes for any reasons please reach out to us for a full refund.
Fractionally Distilled Aloe Vera. That's it. There are no other ingredients.
Distillation is a sterilization method that boils aloe vera fluid and then collects pure steam (distillate) that is free from bacteria and contaminants. What is left after steam distillation is a more gentle form of aloe, removing any solids and irritants, leaving beyond aloe vera's cellular water that is gently hydrating, shelf-stable, and free of preservatives and impurities. After distillation, aloe water has a neutral pH of 7 but contains vitamins, minerals, and antioxidants from the aloe plant.
Fractional distillation creates a shelf-stable product that does not require preservatives.
No, Aloe Eyes does not contain aloin or aloe latex. It is made exclusively from the inner leaf of the Aloe vera plant, which is the section that does not have aloin. Additionally, Aloe Eyes undergoes fractional distillation, and we do not recommend using raw aloe vera because it may contain aloe latex which can cause irritation when used around the eye area.
Yes. The finished product is routinely tested for sterility by an FDA-certified lab. Please click here to review the most recent report. Please reach out to us if you have any questions about the report.
Please do not touch the dispenser on any surface to maintain the sterility of this product. If you do touch the dispenser, please discard your bottle.
Yes. Once the bottle is opened, the drops will expire in 90 days.
Open bottle: expires in 90 days
Closed bottle: see bottle expiration date
Our products are made in the USA. The Aloe Vera is grown and distilled in Texas, and bottled in Massachusetts. Please see our About Us page for more information.
No. The Aloe Vera used in Aloe Eyes is not certified organic.
We have a 100% money-back guarantee. If you are not happy with our products for any reasons, please message us, and we will offer a full refund. We want people to be able to try our products risk-free. It is hard to know if something will work for you unless you try it.
No. Please refer to the instructions for proper use.
- Wash hands before use
- Do not touch the tip of the dispenser to any surface to avoid contamination
- Apply 4-6 to cotton pad and wipe across closed eye and lid
- Keep cap on when not in use
Please feel free to reach out to us at: info@aloeeyes.com
Shipping & Returns
Yes. Please see our check out for more information.
Orders ship the next business day.
All Domestic Orders are shipped USPS. Generally, the standard shipping within the US takes 1-5 business days with USPS Ground Advantage or UPS Ground.
International orders vary depending on country and carrier.
We have a 100% satisfaction guarantee. If you are not happy with Aloe Eyes for any reason, please email us at info@aloeeyes.com and we will issue a full refund.
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